Refund & Cancellation Policy
How canceling a subscription and refunds work at MeshWish. Payments are processed by Waffo Pancake, our Merchant of Record; this policy is part of the Terms of Service.
Last updated: 2026-10-30
1. Canceling a Subscription
- • You can cancel at any time in your account, or by emailing support@meshwish.ai.
- • Cancellation takes effect at the end of the current billing period: you are not charged again, and until then you keep your plan and its credits.
- • You can undo a cancellation before the period ends.
2. Requesting a Refund
- • Email support@meshwish.ai from your account’s email address with your order details and the reason. Each request is reviewed individually, and we reply by email.
3. How Refunds Are Made
- • Approved refunds are issued through Waffo Pancake for the whole order; partial refunds are not offered.
- • When a purchase is refunded, the credits it granted are taken back; any of them already used become a balance owed, which later credits pay off first.
4. What Is Generally Not Refundable
- • Except where required by applicable law or provided otherwise by Waffo Pancake’s refund policy, fees for completed billing periods and credits already used are generally non-refundable.
5. Contact
- • Operator: xiaolouge (independent developer)
- • Support: support@meshwish.ai